Building Scalable Operations and Data-Driven Structures

KPI dashboards, operations systems, process optimization

At B-BYG, I helped transform a high-potential startup into a structured, data-enabled operation.

This case showcases how early KPI logic, onboarding flows, and performance systems can fuel scalable growth in even the most operational-heavy industries.

Challenge

As a new entrant in the construction sector, B-BYG needed more than just market presence – they required a scalable, data-driven operational setup to ensure long-term growth, internal alignment, and customer satisfaction.

Approach

I led the development and implementation of scalable operational systems based on data flows, KPI structures, and automation of key processes, that enabled B-BYG to transition from early-stage fragility to structured readiness:

• KPI Logic & Dashboarding

Developed dashboards to monitor financial performance, pipeline, resource allocation and client satisfaction

• Onboarding & Process Flows
  Designed onboarding systems for both clients and employees to ensure clarity, consistency and delivery quality  
  
  

• Operational Reporting

Implemented structured reporting routines to align execution with strategic goals and support leadership with data  

• Workflow Optimization

Streamlined core admin, sales and procurement tasks to reduce errors, increase speed and improve efficiency

• Digital Infrastructure

Built Webflow website and aligned branding to support acquisition and operational visibility

Results

• Enhanced internal reporting accuracy and speed, supporting faster leadership decision-making

• Higher client retention driven by improved onboarding and delivery standards, boosting retention and satisfaction

Technologies and Methods Used

Key Insights

This case highlights the value of building scalable operations from day one.

By combining KPI alignment, process automation and data-first logic, we laid a durable foundation for growth — ready to scale with demand, complexity and team size.